InQKA oversees the IQA for UiTM. It is invested with the responsibility for setting directions and quality policies that brings the University into compliance with national standards and expectations, and promotes good practices towards academic excellence. The Internal Quality Assurance (IQA) Unit was formally established in March 2017 whereby the establishment of IQA was in line with the conferment of Self-Accreditation status to UiTM on 2 January 2017. The IQA is responsible for ensuring that the quality of UiTM's academic program becomes more robust, meet the MQF and standards requirements, and enables accreditation.


The IQA Unit is placed under the direct purview of the Penolong Naib Canselor who is the CEO of InQKA. Operationally, the IQA Unit, InQKA undertakes the quality assurance activities with respect to the external review and program accreditation processes.


Function of IQA




Program Accreditation

Programme evaluation, which refers specifically to description, content and delivery, and management of a particular programme for the purpose of programme accreditation, both Provisional and Full Accreditation. The specified two levels of attainments: Benchmark standards and Enhanced standards for each criterion serves as a performance indicator.                                      

Institutional Audit

Through its regular audits, evaluate the robustness of the quality assurance arrangements in faculties, campuses and departments to ensure that standards are met and to assure the extent to which policies and procedures governing all processes of a QMS are complied with and corrective actions taken when and where there are deviations.




Self-Accreditation is a status granted to Higher Education Providers (HEP) that qualifies the HEP to self accredit its own programme without requiring approval from the MQA (only notifications are required). Nevertheless, the HEP is subjected to continuous surveillance audit by MQA.

Academic Programme Accreditation

It is an official certification given to HEP, that the certificates, diplomas or degrees awarded to graduates conform to standards set by the accreditation body.

Good Practice

Good practices are a set of internationally accepted norms which are expected to be fulfilled to maintain high quality.

Internal Quality Audit

An internal quality audit is a self-review exercise conducted internally by a HEP to determine whether it is achieving its goals to identify strengths and area of concern, and to enhance quality. For programme accreditation, the internal quality audit generates a Self-Review Report.

Self-Review Report

Self-Review Report (SRR) is a report submitted by a HEP that demonstrates whether it has achieved the quality standards for purposes of a full programme accreditation.

Quality Management System (QMS)

QMS refers to the structures, policies, processes, procedures, instructions and records which are established, operated, and improved on to achieve the quality policies and objectives of the responsibility centers involved.

Quality Assurance (QA)

Activities planned and implemented to provide confidence in the institutional arrangements to produce graduates, research, and services that meet all requirements of the University and stakeholders.

External Review (ER)

Audit planned and implemented by InQKA, a party external to the responsibility centers but internal to UiTM, to examine the QMS by which the responsibility centers seek to meet all the requirements of COPIA (2009), COPPA (2008), and the ISO9001-based existing QMS.



Quality Assurance Guidelines


1. Malaysian Qualifications Framework (MQF)

The Malaysian Qualifications Framework (MQF) developed by MQA serves as a basis for quality assurance of higher education and as the reference point for national qualifications. It is an instrument that classifies qualifications based on a set of criteria that are approved nationally and benchmarked against international best practices. These criteria are accepted and used for all qualifications awarded by a recognized Higher Education Provider (HEP). The Framework clarifies the academic levels, learning outcomes and credit systems based on student academic load. Hence, the MQF integrates all higher education qualifications. It also provides educational pathways through which it links these qualifications systematically. These pathways will enable the individual learner to progress through credit transfers and accreditation of prior experiential learning in the context of lifelong learning.

Detail:  MQA Official Website


2. Code of Practice for Programme Accreditation (COPPA)

COPPA includes guidelines on preparation of documents for programme accreditation and assists assessment process for programme accreditation. COPPA document is compulsory to be complied with, in conducting higher education programmes.

Detail: MQA Official Website


3. Programme Standards

Program standards developed by MQA are a guideline to the stakeholders to assist the development of programmes in a particular field of study, which covers all the education levels: from certificate to doctoral degree. It outlines sets of characteristics that describe and represent the minimum levels of acceptable practices that cover all the nine quality assurance areas: programme aims and learning outcomes; curriculum design and delivery; assessment of student learning; student selection; academic staff; educational resources; programme monitoring and review; leadership, governance and administration; and continual quality improvement.

Detail: MQA Official Website


4. Code of Practice for Institutional Audit (COPIA)

COPIA provides guidance for internal quality audit to be conducted by the institutions and external audit to be conducted by MQA’s panel of auditors.

Detail: MQA Official Website


5. Guidelines to Good Practices

Guidelines to good practices is a compilation of good practices by the higher education providers (HEPs) that aim to provide guidelines to the stakeholders about the nine quality assurance evaluation criteria. HEPs are encouraged to adhere to the recommended good practices.

Detail: MQA Official Website