Website Analysis

University website is one of the tools for universities and external communities to communicate in virtual form. The role of the university website is not limited to the use of the portal (like student records, email, payroll, etc), but also as a medium for dissemination of academic matters, research, events and announcements. The website rating partly reflects the quality of services offered by a university.

 

Therefore, the website analysis is aims at measuring the user satisfaction towards the current website at http://www.uitm.edu.my. Every year, UiTM Media Web Division will conduct a survey regarding customer satisfaction in order to look at their feedback and suggestions for the improvement positive perception towards university website from time to time.

 

Survey Questions:

 

Survey Findings: